Dental service organizations are increasingly opening de novo offices rather than relying solely on practice acquisitions. Smile Partners opened its first de novo office earlier this year as part of a new growth strategy that marks a departure from its traditional acquisition-focused model.

Why DSOs are building new offices

De novo offices offer unique benefits that acquisition-based growth does not provide. Opening new practices from scratch allows DSOs to build operations according to their operational standards and culture from day one, rather than integrating and standardizing existing practices. This approach reduces the integration complexity that often accompanies acquisitions.

Impact on DSO growth strategies

Although practice acquisitions remain a major growth engine for DSOs, the shift toward de novos reflects a diversification of expansion tactics. This strategy change suggests DSOs are weighing the long-term value of building aligned, cohesive practices against the speed of growth through acquisition. The de novo model enables DSOs to control every aspect of practice setup, from staffing to systems to patient experience, while avoiding the cultural and operational friction that can arise when consolidating independent practices.