A study of Dutch emergency departments reveals that 79% have no formal collaboration with an on-call dentist, and 76% require patients to contact a dentist themselves when dental emergencies arise. Case studies show that dental issues often go unaddressed immediately, creating delays and unnecessary strain on emergency services.

Current gaps in emergency dental triage

Emergency departments increasingly focus on complex medical cases following improved collaboration with general practitioner surgeries. Dental emergencies, however, remain outside their primary scope. Despite this, ED staff frequently encounter dental complaints. The lack of structured referral pathways means patients with dental pain are often told to arrange their own dental care, even when in acute distress. This ad-hoc approach creates inefficiency and potentially worsens patient outcomes.

Benefits of formalised dental partnerships

The study identifies opportunities for closer working relationships between EDs and primary care dental providers. Intensified collaboration between other healthcare sectors and EDs has already improved triage efficiency and patient flow. Similar partnerships with dentistry could achieve comparable gains. Formalised on-call arrangements would allow EDs to identify which cases genuinely require immediate dental intervention and which can be managed or referred appropriately. Better integration of dental emergency care into the overall emergency care system would reduce unnecessary ED visits and improve care quality.